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At MauiHair, we want you to be satisfied with your purchase. This Return Policy explains how returns are handled when shopping at www.mauihair.nl.

Returns

You may return your order within 14 days after receiving it, provided that the conditions below are met.


Returned items must be:

Unused and unopened

In their original condition

In their original packaging

 

Non-returnable items

For reasons of health protection and hygiene, the following items cannot be returned:

Opened or used hair care and cosmetic products

Products with a broken seal


Once opened, these products are non-returnable.

 

How to request a return

To request a return, please contact us within 14 days of receiving your order:


📧 info@mauihair.nl

Please include:

Your full name

Order number

The product(s) you wish to return


You will then receive return instructions.

 

Return shipping

Return shipping costs are the responsibility of the customer

We recommend using a trackable shipping service

MauiHair is not responsible for lost or damaged return shipments

 

Refunds

Once we have received and inspected the returned product, we will process your refund within 14 days.

 

Refunds will be issued using the same payment method as the original purchase.


Damaged or incorrect items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and include clear photos of the issue. We will resolve this as quickly as possible.

 

Contact

If you have any questions regarding returns, please contact us at:

📧 info@mauihair.nl